Communication Procedures

Club Swim Coach

The Head Coach will broadcast squad plans, training requirements, upcoming events, and target carnivals via email on a regular basis to all club members. This will be done in conjunction with discussion with squad members individually and as a group.

If at any time a parent requires to discuss any of the above the discussion should be held with the Head Coach. To minimise interruption to squad training and other swimmers this should be done outside of squad training times. For the benefit of all squad members the Coaching staff should not be interrupted during a squad session where possible.

Club Committee

During the swim season the committee will provide newsletters on a regular basis to all club members communicating club activities and results etc. (Via email and posted on the club web site) The smooth running of the club is the responsibility of all club families – suggestions and assistance is sort by committee members from all members. In carrying out there duties the committee will make decisions for the benefit of all club members with the smooth running of the club in mind.

Grievances

If at any time a club member (parent or swimmer) has any concerns they should be communicated to a committee member and the Head Coach when required, to ensure that a suitable solution can be sort for all parties. Remember most grievances are as a result of poor communication and in some cases the wrong perception. The club committee has the final say in any action required to be taken. All decisions will be made with the benefit of all club members in mind.

Committee Meetings

Meetings are held on a regular basis throughout the year. These meetings are open to all club members – it is your opportunity to have in put to the direction and running of the club and communicate any initiatives an individual wishes to submit.

General Communication

The club will often communicate to all club members via broadcast email. It is the responsibility of individuals to ensure contact details are up to date. A list of essential contact information (phone No’s / email Etc) can be found in the club handbook or on the club website.